How do I sign up for BudClub?
Signing up is easy! Simply create an account here - enter your name, email, and password, and verify that you’re over 18 years of age. It’s free to join and you will automatically be signed up to receive emails with insider access to sales, promotions, and all of our newest drops. If you currently have an account with us - you’ve already been enrolled in our rewards program so you can kick back, sign in, and start earning points!
What are the benefits to the BudClub loyalty program?
Straight off the bat we'll give you 100 points for joining which can be redeemed immediately on your purchase over $100.
BudClub allows you to receive reward points for each purchase at the rate of 1 point per $1 spent, which can then be redeemed on future purchases. You also earn points for following us on social media, leaving product reviews, and are even gifted with bonus points just for having a birthday! You can view the full list of perks on our rewards page.
I already have an account. Do I need to create a new one to earn rewards?
We took care of that for you! All customers with an active account were automatically enrolled in BudClub. Always log-in with the same account as we can’t merge points between accounts.
Where can I find all of my rewards account info?
The rewards page is your roadmap to all your points and perks. You can access all your info by visiting our rewards page
What if I have an old email address or multiple email addresses and want to combine my accounts & earnings?
Contact customer service by emailing firstname.lastname@example.org and our team will be happy to assist you with merging your accounts.
Does it cost anything to begin earning points?
Absolutely not! Sign-up is 100% free, and it will never cost you anything to earn points.
How do I redeem my points?
As soon as you have 100 points, you can redeem on any cart of $100 or more.
How do points convert to dollars?
20 points = $1. You can redeem your reward as soon as you have 100 points, i.e. $5 to spend.
Can I return my order if I redeemed rewards points for a discount?
Yes. If you are returning the entire order, we will refund you the total dollar amount spent after the discount was applied. The points you used to redeem the discount will also be added back to your rewards account.
I earned points with my last purchase, but now I want to return it. What will happen to my reward?
If you use your rewards towards a purchase and later decide to return that item, your rewards will be credited back to your rewards account. For example, if you use a $10 reward towards a $100 purchase that you decide to return, the $90 balance will be refunded to your card and the $10 reward credit will be deposited back into your rewards account.
Do my points expire?
Your points will expire after one year of inactivity, meaning 12 months after you placed your last order, but we’ll remind you along the way to make sure you remember to use them.
Why didn’t I earn points on my purchase?
Double-check you were signed into your rewards account and didn’t accidentally check out as a guest. You must be logged in when making purchases to earn points. If you have done this in error, contact us at email@example.com to help apply your points to your account. You also won’t receive points if you return your purchase or your purchase is cancelled for any reason. Please note that any points you earn on a purchase you later return will be deducted from your point balance.
I should have earned points for a purchase/incentive but I didn’t see my account balance change. Did I get credit?
Yes! You work hard to earn points and we want you to feel confident that all of your points are right where they should be . . . in your account! The first thing to note is that we award the points when your purchase has been marked ‘Fulfilled’ in our system. This is when the warehouse team has picked and packed your order and it’s dispatched to you via our delivery team. If you still feel like your points balance is not accurate you can contact our team on firstname.lastname@example.org and they will look into the issue for you.
How can I get a birthday reward?
You do the hard work by turning a year older! On your birthday we will automatically add 200 points to your account. Your birthday code is non-transferable and may not be sold or assigned to anyone else. If we feel someone is trying to manipulate the program, we reserve the right to terminate your account at our discretion.
How do I redeem my rewards at checkout?
Make sure you're logged into your BoozeBud account with your email address and password. You can redeem your reward on any cart over $100. Simply choose your eligible reward at checkout, using the drop-down menu directly above your cart total, and click the "APPLY" button.