Customer Care

Terms & Conditions

BoozeBud's ("we" "us") website(s) (our "Site" or "Sites") and related services are made available to you in accordance with the following Terms of Use & Service and any other rules posted on our Sites (collectively, the "TOS"). Please read the TOS carefully before placing any orders on www.boozebud.com.

BoozeBud is a trading name of Pocko Pty Ltd, a company registered in New South Wales, ABN 16 160 728 585. We're located in Sydney, New South Wales. If you have any comments about BoozeBud, you can email us at info@boozebud.com.

In particular, we wish to draw your attention to our policies relating to the terms of purchase within the TOS and our Privacy Policy. We may modify the TOS from time to time. If you do not agree to any change to the TOS then you must immediately stop using the Site. Any changes made after you have placed an order will not affect that order unless we are required to make the change by law.



REGISTRATION

To use some of the services or features made available to you on this Site you will need to register. When you register you are required to provide information about yourself that is true, accurate, current, and complete in all respects. Should any of your registration information change, you should immediately update your information by signing into your account and editing your personal information in My Account. We may also change registration requirements from time to time. The account password you provide should be unique and kept secure, and you must notify BoozeBud immediately of any breach of security or unauthorised use of your account. Please refer to our Privacy Policy for information about how we use your data.


ELIGIBILITY TO PURCHASE

In order to make purchases on the Site you will be required to provide your personal details. In particular, you must provide your real name, date of birth, phone number, e-mail address and other requested information as indicated. Furthermore, you will be required to provide payment details that you represent and warrant are both valid and correct and you confirm that you are the person referred to in the Billing information provided. It is a condition of purchase, and legal requirement, that you verify that you are 18 years of age or over. If you do not confirm that you are 18 years or over, your order will not be processed.

We reserve the right to restrict multiple quantities of an item being shipped to any one customer or postal address.


LEGAL NOTICE

BoozeBud supports the responsible service of alcohol. It is against the law to sell or supply alcohol to, or to obtain alcohol on behalf of, a person under the age of 18 years. Liquor licence number LIQP770016581.


ORDERS

All orders are subject to acceptance and availability, and items in your shopping basket are not reserved and may be purchased by other customers. We seek to only offer products for sale that are in stock and available for dispatch within a reasonable period of time. Occasionally however, we may be waiting for additional stock from our suppliers. Should this occur, we shall seek to notify you of the expected delivery date and you will be given the opportunity to refund your purchase if so desired. BoozeBud will store a record of your transactions for a minimum of three years.

Mixed cases, including those subscribed to via our Club, will usually contain the items as displayed on Site. However, we reserve the right to alter the contents of any mixed case.


ACCEPTANCE OF YOUR ORDER

Once you have made your choice and your order has been placed, you will receive an email acknowledging the details of your order. This email is NOT an acceptance of your order, just a confirmation that we have received it. Unless you cancel your order, acceptance of your order and completion of the contract between you and BoozeBud will be completed when the goods have been dispatched. The sale contract is therefore concluded in New South Wales, Australia.

We reserve the right not to accept your order in the event, for example, that we are unable to obtain authorisation for payment, that shipping restrictions apply to a particular item, that the item ordered is out of stock or does not satisfy our quality control standards and is withdrawn, or that you do not meet the eligibility criteria set out within the TOS.

We may also refuse to process and therefore accept a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of our withdrawing any merchandise from the Site whether or not that merchandise has been sold, removing, screening or editing any materials or content on the Site, refusing to process a transaction or unwinding or suspending any transaction after processing has begun.


PAYMENT

Payment can be made by Visa, MasterCard and American Express cards and any other methods which may be clearly advertised on the Site from time to time. Payment will be debited and cleared from your account upon dispatch of your order by BoozeBud. You confirm that the credit/debit card that is being used is yours or that you have been specifically authorised by the owner of the credit/debit card to use it. All credit/debit card holders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment to BoozeBud, we will not be liable for any delay or non-delivery.

We take reasonable care to make our Site secure. All credit/debit card transactions on this site are processed using Braintree Payment Solution's secure online payment gateway that encrypts your card details in a secure host environment. With the combination of SSL encryption on our website and a secure browser at your end, we take all reasonable measures to ensure that your credit card and personal information are protected when you purchase online. We also recommend that you take appropriate security precautions when accessing the Internet via public Wi-Fi networks or shared computers.


DELIVERY

We utilise a network of courier companies that may change from time to time depending upon your location and the location of the supplier. In order to comply with liquor laws an adult over the age of 18 years must be present to accept the delivery and may be required to present appropriate identification. If you're not present at the time of delivery, the courier company may elect to leave the beers at your address or you may have to pick up from your local post office or alternative parcel pick-up point as notified by the courier company. You may provide specific delivery instructions, including authorisation for the beers to be left at your address, during the checkout process.

Your order may contain items from different suppliers and locations. If this is the case, your items will arrive separately and likely at different times.


RETURNS, EXCHANGES & REFUNDS

In the event you receive goods that are damaged or faulty, please contact us within 30 days of receiving your order and we will refund the value of the damaged goods. We reserve the right to require proof that the goods were damaged or faulty.

If you change your mind, you can return your order within 30 days and receive a full refund excluding shipping costs if you return the goods in their original condition to our warehouse. Please contact us to let us know to expect your return and return your goods to BoozeBud Returns at Next Logistics, Warehouse 1A, 35-47 Stennett Rd, Ingleburn, NSW 2565. We may not accept returns if they are received damaged or incomplete.

Refunds will be debited onto the credit card used to make the purchase. We will seek to process your refund as quickly as possible, but please allow up to 3 business days for your refund to be processed.


INTELLECTUAL PROPERTY RIGHTS

Your use of the Site and its contents grants no rights to you in relation to any copyright, designs, trademarks and all other intellectual property and material rights relating to the Content (as described in the Content section below), including our Software and all HTML and other code contained in this Site. All such Content including third party trademarks, designs, and related intellectual property rights mentioned or displayed on this Site are protected by national intellectual property and other laws and international treaty provisions. You are permitted to use the Content only as expressly authorised by BoozeBud. Any reproduction or redistribution of the Content is prohibited and may result in civil and criminal penalties.


CONTENT

In addition to the Intellectual property rights mentioned above, "Content" is defined as any graphics, photographs, including all image rights, sounds, music, video, audio or text on this Site. BoozeBud tries to ensure that the information on this site is accurate and complete. BoozeBud does not promise that the Content is accurate or error-free. We may make changes to the Content, materials and services at this Site, or to the products and services described in them, at any time without notice. The Content and services at this Site may be out of date, and BoozeBud makes no commitment to update the materials and services at this Site. The Content, products and services of our site are provided "as is" without warranties of any kind including warranties or merchantability, fitness for a particular purpose, or non-infringement of intellectual property. BoozeBud's obligations with respect to its products and services are governed solely by the agreements under which they are provided and nothing on this Site should be construed to alter such agreements.

The personal opinions of the suppliers whose products we sell, or any third parties with whom we are associated are their own and do not necessarily reflect the views of BoozeBud and we accept no responsibility for any such views expressed in any media.


NO COMMERCIAL USE

This Site is for your personal non-commercial use only. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, commercially exploit, create derivative works from, transfer, or sell any Content, software, products, or services contained within this Site. You may not use this Site, or any of its Content, to further any commercial purpose, including any advertising or advertising revenue generation activity on your own Site.


YOUR ACTIVITY

You agree that you will be personally responsible for your use of this Site and for all of your communication and activity on and pursuant to this Site. If we determine that you are or have been engaged in prohibited activities, were not respectful of other users, or otherwise violated the TOS, we may deny you access to this Site on a temporary or permanent basis.


THIRD PARTY

We may include hyperlinks on this Site to other websites or resources operated by parties other than BoozeBud, including advertisers. BoozeBud has not reviewed all of the sites linked to its Web Site and is not responsible for the content or accuracy of any off-site pages nor are we responsible for the availability of such external websites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external websites or resources.


LIABILITY DISCLAIMER

The Site is provided by BoozeBud in good faith but BoozeBud does not make any representations or warranties of any kind, express or implied, in relation to all or any part of the Site or the Content or any websites to which the Site is linked, and all warranties and representations are hereby excluded to the extent permitted by law. The contents of the Site do not constitute advice and should not be relied upon in making, or refraining from making, any decision. To the extent permitted by law, BoozeBud hereby disclaims all liability (howsoever arising) in connection with any loss and/or damage, arising out of or in connection with any use of, or inability to use, all or any part of the Content, the Site and/or any website to which the Site is linked, or any action taken (or refrained from being taken) as a result of using any of these.


COMPETITIONS

Daily Instagram Giveaways - January 2016

Information on how to enter and prizes for the promotion ("Promotion") form part of these Terms and Conditions. By participating in the Promotion, entrants agree to be bound by these Terms and Conditions.

ELIGIBILITY
Entry is free and is open to residents of Australia who meet the eligibility criteria set out below, lodge a valid entry and who are 18 years and over. 

Employees of the Promoter (Pocko Pty Ltd, trading as “BoozeBud) and their immediate families and agencies associated with this promotion are ineligible to enter.

The Promotion commences at 3pm (AEST) on January 14th, 2016 and runs until 3pm (AEST) on January 26th, 2016.

The Promoter reserves the right, at any time, to verify the validity of entries and entrants (including an entrants identity, age and place of residence) and to disqualify any entrant who submits an entry that is not accurate or in accordance with these Terms and Conditions or who tampers with the entry process.

Subject to all relevant state and territory rules and regulations, if unforeseen circumstances (including but not limited to, infection by computer virus, bugs, tampering, unauthorised interference or intervention, technical failures), war, terrorism, state of emergency or disaster (including but not limited to natural disaster) occur the Promoter reserves the right to:

  • disqualify any entrant if the Promoter considers that the entrant is involved in any way with the unforeseen circumstances; and/or
  • to cancel, terminate, modify or suspend the Promotion.

COMPETITION ENTRY
To enter:

  • Follow us on Instagram@boozebudlive
  • Reshare the competition post using hashtags #boozebud #australiaday #drinklocal and tag who you'll be celebrating Australia Day with
  • Each day we'll pick a lucky winner from all entries at that time

Entrants must have a registered public account for the Instagram application and only public photo entries that are visible to @boozebudlive are valid.

Entries that are incomplete, indecipherable, illegible or contain illegal, sexual, offensive or discriminatory content will be deemed invalid.

There is no purchase or payment of any kind necessary to enter. A purchase or payment will not increase your chances of winning.

Errors and omissions in any entry may be accepted at the Promoter's discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.

Any cost associated with accessing the promotional website is the entrant's responsibility and is dependent on the Internet service provider used.

WINNERS

The winner will be chosen by a representative of the Promoter each day during the campaign and will be notified via a comment on their Instagram photograph. The winner will the be requested to email the Promoter with their details.

If the Promoter is unable to contact the winner within 21 days of the winner be chosen and the Promoter has made every effort to contact them with the information provided by the entrant then the Promoter will award the prize to another valid entrant.

Before awarding a prize, the Promoter will undertake validation of each entry selected as a winning entry. The Promoter will determine in its absolute discretion the method of validation. If the winning entry is deemed to be a winner, the winner will be notified as per the Terms and Conditions herein. In the event that the Promoter requests the entrant to sign any legal documents relating to the verification of their winning entry, the legal documents will take the form determined by the Promoter. It is a condition of accepting the prize that the winner must sign any such legal documentation.

THE PRIZE
The winner of the Promotion will receive our Summer Beer Pack of 16 beers.

The TOTAL PRIZE POOL IS VALUED AT $64.99 as at January 13th 2016 excluding delivery charges which may vary. Prize value is in Australian dollars. Promoter accepts no responsibility for any variation in the prize value.

All prizes must be taken as offered. The prize, or any unused portion of the prize, is not transferable, exchangeable and cannot be redeemed as cash. The prize is not valid in conjunction with any other offer. Tax implications may arise from prize winnings. Accordingly, prize winners should seek independent financial advice prior to acceptance of their prize.

If for any reason whatsoever the winner does not take the prize at the time stipulated by the Promoter, then the prize will be forfeited by the winner and cash will not be awarded in lieu of the prize.

If a prize, or part of a prize, is unavailable, the Promoter reserves the right to substitute the prize or part of the prize in its discretion with an alternative prize or part of the prize to the same and equal recommended retail value and/or specification.

ENTRIES AND PROMOTIONS
All entries become the property the Promoter. By entering this competition you give your consent (without further compensation or attribution) for us and others authorised by us to use, reproduce, modify, print, publish, distribute, sell, and display your entry for any purpose.

If you are a winner, you agree to any reasonable requests we have relating to publicity. Such examples may include but not be limited to appearance on BoozeBud’s social media pages, communication emails, and your details listed as a competition on the BoozeBud website.

The Promoter is not responsible for lost or late entries nor for electronic transmission errors resulting in omission, interruption, deletion, defect, delay in operations or transmission, theft or destruction or unauthorized access to or alterations of entry materials, or for technical, network, electronic, computer, hardware, or software malfunctions or limitations of any kind, or inaccurate transmissions of or failure to receive entry information by the Promoter on account of technical problems or traffic congestion on the Internet or at any website or any combination thereof. If for any reason the Contest is not capable of completion or running as planned, including infection by computer virus, bugs, tampering, unauthorized intervention, fraud, technical failures, or any other causes that corrupt or affect the administration, security, fairness, integrity, or proper conduct of the Contest, the Promoter reserves the right in its sole discretion to disqualify any individual who tampers with the entry process and/or to cancel, terminate, modify, or suspend the Contest subject to regulatory approval. The Promoter reserves the right to select the winner from eligible entries received as of the termination date. If there is a dispute as to the identity of the Entrant declared the winner, the prize will be awarded to the authorized account holder of the social media account used to enter the Promotion. The “authorized account holder” is defined as the natural person to whom the account is assigned.

By entering and/or accepting the prize, Entrants and winner agree to hold the Promoter and its Promotional partners, directors, officers, and employees harmless for liability, damages, or claims for injury or loss to any person or property, relating to, in whole or in part, directly or indirectly, participation in this Contest, the acceptance and/or subsequent use or misuse of any of the prize, or claims based on publicity rights, defamation, or invasion of privacy. False or deceptive entries or acts will render the Entrant ineligible. The Promoter, in its sole discretion, reserves the immediate and unrestricted right to disqualify any Entrant or prize winner if either commits or has committed any act or has been involved or becomes involved in any situation or occurrence which the Promoter deems likely to subject the Promoter, Entrant, or winner to ridicule, scandal, or contempt or which reflects unfavourably upon the Promoter in any way. If such information is discovered by the Promoter after a winner has received notice of his/her prize and before the prize is awarded, the Promoter may rescind the prize in its entirety. Decisions of the Promoter are final and binding in all matters related to this paragraph, subject to regulatory approval.

The Promoter collects personal information in order to conduct the promotion. If the information requested is not provided, the entrant may not participate in the promotion. The Promoter and may, for the purpose of conducting the Promotion, disclose such information to third parties, including but not limited to agents, contractors, service providers, prize suppliers and, as required, to Australian regulatory authorities. Entry is conditional on providing this information. The Promoter may, for an indefinite period, unless otherwise advised, use the information for promotional, marketing, publicity, research and profiling purposes, including sending electronic messages or telephoning the entrant. By entering this promotion, the entrant consents to receipt of any email regarding the Promotion, and other emails which inform the entrant of the Promoter's other publications, products, services and events and to promote third party goods and services it may be interested in. Entrants should direct any request to opt out, access, update or correct information to the Promoter. All entries become the property of the Promoter.

LIABILITY
To the maximum extent permitted by law, the Promoter is neither responsible nor liable for any late lost or misdirected communications (including but not limited to prizes).

Nothing in these Terms and Conditions limits, excludes or modifies or purports to limit, exclude or modify the statutory consumer guarantees as provided under the Competition and Consumer Act, as well as any other implied warranties under any other applicable laws in the State and Territories of Australia. To the maximum extent permitted by law, the Promoter (including its respective officers, employees and agents) excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of the promotion.

To the maximum extent permitted by law, the Promoter (including its respective officers, employees and agents) is not responsible for and excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of any entry made to the Promotion, the conduct of the Promotion and/or the prizes (and their use) the subject of the Promotion.

***************************

Win Free Beer for a Year

Information on how to enter and prizes for the promotion ("Promotion") form part of these Terms and Conditions. By participating in the Promotion, entrants agree to be bound by these Terms and Conditions.

ELIGIBILITY
Entry is free and is open to residents of Australia who meet the eligibility criteria set out below, lodge a valid entry and who are 18 years and over. 

Employees of the Promoter (Pocko Pty Ltd, trading as “BoozeBud) and their immediate families and agencies associated with this promotion are ineligible to enter.

The Promotion commences at 12pm (AEST) on May 31st, 2014. Entries close at 12pm (AEST) on August 31st, 2014.

The Promoter reserves the right, at any time, to verify the validity of entries and entrants (including an entrants identity, age and place of residence) and to disqualify any entrant who submits an entry that is not accurate or in accordance with these Terms and Conditions or who tampers with the entry process.

Subject to all relevant state and territory rules and regulations, if unforeseen circumstances (including but not limited to, infection by computer virus, bugs, tampering, unauthorised interference or intervention, technical failures), war, terrorism, state of emergency or disaster (including but not limited to natural disaster) occur the Promoter reserves the right to:

  • disqualify any entrant if the Promoter considers that the entrant is involved in any way with the unforeseen circumstances; and/or
  • to cancel, terminate, modify or suspend the Promotion.

COMPETITION ENTRY
To enter:

  • Go to boozebud.com/freebeer
  • Create a BoozeBud account
  • Post your craftiest beer pic to Instagram and share to Facebook using #winBoozeBud

Entrants must have a registered public account for the Instagram application and only public photo entries that are visible to @BoozeBudlive are valid.

Entries that are incomplete, indecipherable, illegible or contain illegal, sexual, offensive or discriminatory content will be deemed invalid.

There is no purchase or payment of any kind necessary to enter. A purchase or payment will not increase your chances of winning.

Errors and omissions in any entry may be accepted at the Promoter's discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.

Any cost associated with accessing the promotional website is the entrant's responsibility and is dependent on the Internet service provider used.

JUDGING
This is a game of skill. Chance plays no part in determining the winner. Each entry will be individually judged, based upon individual creative merit. All entries must be an independent creation by the entrant and free of any claims that they infringe any third party rights.

The winner will be chosen by a representative of the Promoter on September 8th, 2014 and will be notified via a comment on their Instagram photograph. The winner will the be requested to email the Promoter with their details.

If the Promoter is unable to contact the winner within 21 days of the winner be chosen and the Promoter has made every effort to contact them with the information provided by the entrant then the Promoter will award the prize to another valid entrant.

Before awarding a prize, the Promoter will undertake validation of each entry selected as a winning entry. The Promoter will determine in its absolute discretion the method of validation. If the winning entry is deemed to be a winner, the winner will be notified as per the Terms and Conditions herein. In the event that the Promoter requests the entrant to sign any legal documents relating to the verification of their winning entry, the legal documents will take the form determined by the Promoter. It is a condition of accepting the prize that the winner must sign any such legal documentation.

THE PRIZE
The winner of the Promotion will receive a mixed case of 16 beers each month for a period of 12 months commencing in October 2014. The mixed case of beers will be equivalent to the Promoters mixed monthly case as part of their club subscription. Each month the Promoter will choose one or more Australian craft breweries, pack a mixed case of 16 bottles from their range of beers and deliver them to the winner’s specified address.

The TOTAL PRIZE POOL IS VALUED AT $780 as at May 31st, 2014 excluding delivery charges which may vary. Prize value is in Australian dollars. Promoter accepts no responsibility for any variation in the prize value.

All prizes must be taken as offered. The prize, or any unused portion of the prize, is not transferable, exchangeable and cannot be redeemed as cash. The prize is not valid in conjunction with any other offer. Tax implications may arise from prize winnings. Accordingly, prize winners should seek independent financial advice prior to acceptance of their prize.

If for any reason whatsoever the winner does not take the prize at the time stipulated by the Promoter, then the prize will be forfeited by the winner and cash will not be awarded in lieu of the prize.

If a prize, or part of a prize, is unavailable, the Promoter reserves the right to substitute the prize or part of the prize in its discretion with an alternative prize or part of the prize to the same and equal recommended retail value and/or specification.

ENTRIES AND PROMOTIONS
All entries become the property the Promoter. By entering this competition you give your consent (without further compensation or attribution) for us and others authorised by us to use, reproduce, modify, print, publish, distribute, sell, and display your entry for any purpose.

If you are a winner, you agree to any reasonable requests we have relating to publicity. Such examples may include but not be limited to appearance on BoozeBud’s social media pages, communication emails, and your details listed as a competition on the BoozeBud website.

The Promoter is not responsible for lost or late entries nor for electronic transmission errors resulting in omission, interruption, deletion, defect, delay in operations or transmission, theft or destruction or unauthorized access to or alterations of entry materials, or for technical, network, electronic, computer, hardware, or software malfunctions or limitations of any kind, or inaccurate transmissions of or failure to receive entry information by the Promoter on account of technical problems or traffic congestion on the Internet or at any website or any combination thereof. If for any reason the Contest is not capable of completion or running as planned, including infection by computer virus, bugs, tampering, unauthorized intervention, fraud, technical failures, or any other causes that corrupt or affect the administration, security, fairness, integrity, or proper conduct of the Contest, the Promoter reserves the right in its sole discretion to disqualify any individual who tampers with the entry process and/or to cancel, terminate, modify, or suspend the Contest subject to regulatory approval. The Promoter reserves the right to select the winner from eligible entries received as of the termination date. If there is a dispute as to the identity of the Entrant declared the winner, the prize will be awarded to the authorized account holder of the social media account used to enter the Promotion. The “authorized account holder” is defined as the natural person to whom the account is assigned.

By entering and/or accepting the prize, Entrants and winner agree to hold the Promoter and its Promotional partners, directors, officers, and employees harmless for liability, damages, or claims for injury or loss to any person or property, relating to, in whole or in part, directly or indirectly, participation in this Contest, the acceptance and/or subsequent use or misuse of any of the prize, or claims based on publicity rights, defamation, or invasion of privacy. False or deceptive entries or acts will render the Entrant ineligible. The Promoter, in its sole discretion, reserves the immediate and unrestricted right to disqualify any Entrant or prize winner if either commits or has committed any act or has been involved or becomes involved in any situation or occurrence which the Promoter deems likely to subject the Promoter, Entrant, or winner to ridicule, scandal, or contempt or which reflects unfavourably upon the Promoter in any way. If such information is discovered by the Promoter after a winner has received notice of his/her prize and before the prize is awarded, the Promoter may rescind the prize in its entirety. Decisions of the Promoter are final and binding in all matters related to this paragraph, subject to regulatory approval.

The Promoter collects personal information in order to conduct the promotion. If the information requested is not provided, the entrant may not participate in the promotion. The Promoter and may, for the purpose of conducting the Promotion, disclose such information to third parties, including but not limited to agents, contractors, service providers, prize suppliers and, as required, to Australian regulatory authorities. Entry is conditional on providing this information. The Promoter may, for an indefinite period, unless otherwise advised, use the information for promotional, marketing, publicity, research and profiling purposes, including sending electronic messages or telephoning the entrant. By entering this promotion, the entrant consents to receipt of any email regarding the Promotion, and other emails which inform the entrant of the Promoter's other publications, products, services and events and to promote third party goods and services it may be interested in. Entrants should direct any request to opt out, access, update or correct information to the Promoter. All entries become the property of the Promoter.

LIABILITY
To the maximum extent permitted by law, the Promoter is neither responsible nor liable for any late lost or misdirected communications (including but not limited to prizes).

Nothing in these Terms and Conditions limits, excludes or modifies or purports to limit, exclude or modify the statutory consumer guarantees as provided under the Competition and Consumer Act, as well as any other implied warranties under any other applicable laws in the State and Territories of Australia. To the maximum extent permitted by law, the Promoter (including its respective officers, employees and agents) excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of the promotion.

To the maximum extent permitted by law, the Promoter (including its respective officers, employees and agents) is not responsible for and excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of any entry made to the Promotion, the conduct of the Promotion and/or the prizes (and their use) the subject of the Promotion.

Win Free Tickets to Sip & Savour

Information on how to enter and prizes for the promotion ("Promotion") form part of these Terms and Conditions. By participating in the Promotion, entrants agree to be bound by these Terms and Conditions.

ELIGIBILITY
Entry is free and is open to residents of Australia who meet the eligibility criteria set out below, lodge a valid entry and who are 18 years and over. Employees of the Promoter (Pocko Pty Ltd, trading as “BoozeBud) and their immediate families and agencies associated with this promotion are ineligible to enter. The Promotion commences at 12pm (AEST) on October 2nd, 2014. Entries close at 12pm (AEST) on October 15th, 2014. The Promoter reserves the right, at any time, to verify the validity of entries and entrants (including an entrants identity, age and place of residence) and to disqualify any entrant who submits an entry that is not accurate or in accordance with these Terms and Conditions or who tampers with the entry process. Subject to all relevant state and territory rules and regulations, if unforeseen circumstances (including but not limited to, infection by computer virus, bugs, tampering, unauthorised interference or intervention, technical failures), war, terrorism, state of emergency or disaster (including but not limited to natural disaster) occur the Promoter reserves the right to:

  • disqualify any entrant if the Promoter considers that the entrant is involved in any way with the unforeseen circumstances; and/or
  • to cancel, terminate, modify or suspend the Promotion.

COMPETITION ENTRY
To enter:

  • Go to www.facebook.com/BoozeBudLIVE
  • Like the page
  • In the comments section of the competition post a comment of which brewer you are most looking forward to seeing and tag the friend you will take with you if you win

Entrants must have a registered account for the Facebook application. Entries that are incomplete, indecipherable, illegible or contain illegal, sexual, offensive or discriminatory content will be deemed invalid. There is no purchase or payment of any kind necessary to enter. A purchase or payment will not increase your chances of winning. Errors and omissions in any entry may be accepted at the Promoter's discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights. Any cost associated with accessing the promotional website is the entrant's responsibility and is dependent on the Internet service provider used. By entering and participating, entrant agrees to hold harmless, defend and indemnify Facebook from and against any and all claims, demands, liability, damages or causes of action (however named or described), losses, costs or expenses, with respect to or arising out of or related to (i) entrant’s participation in the Sweepstake, or (ii) entrant’s participation in any Prize related activities, acceptance of a Prize and/or use or misuse of a Prize (including, without limitation, any property loss, damage, personal injury or death caused to any person(s). This promotion is in no way sponsored, endorsed or administered by, or associated with Facebook.

JUDGING
This is a game of skill. Chance plays no part in determining the winner. Each entry will be individually judged, based upon individual creative merit. All entries must be an independent creation by the entrant and free of any claims that they infringe any third party rights. The winner will be chosen by a representative of the Promoter on October 16th, 2014 and will be notified via Facebook. The winner will then be requested to email the Promoter with their details. If the Promoter is unable to contact the winner within 5 days of the winner be chosen and the Promoter has made every effort to contact them with the information provided by the entrant then the Promoter will award the prize to another valid entrant. Before awarding a prize, the Promoter will undertake validation of each entry selected as a winning entry. The Promoter will determine in its absolute discretion the method of validation. If the winning entry is deemed to be a winner, the winner will be notified as per the Terms and Conditions herein. In the event that the Promoter requests the entrant to sign any legal documents relating to the verification of their winning entry, the legal documents will take the form determined by the Promoter. It is a condition of accepting the prize that the winner must sign any such legal documentation.

THE PRIZE
The winner of the Promotion will receive 2 All Weekend to the Sip & Savour event at Carriageworks from 25 – 26 October 2014. The Promoter will organise with the winner for the collection or delivery of the tickets. The TOTAL PRIZE POOL IS VALUED AT approximately $200 as at October 1st, 2014. Prize value is in Australian dollars. Promoter accepts no responsibility for any variation in the prize value. All prizes must be taken as offered. The prize, or any unused portion of the prize, is not transferable, exchangeable and cannot be redeemed as cash. The prize is not valid in conjunction with any other offer. Tax implications may arise from prize winnings. Accordingly, prize winners should seek independent financial advice prior to acceptance of their prize. If for any reason whatsoever the winner does not take the prize at the time stipulated by the Promoter, then the prize will be forfeited by the winner and cash will not be awarded in lieu of the prize. If a prize, or part of a prize, is unavailable, the Promoter reserves the right to substitute the prize or part of the prize in its discretion with an alternative prize or part of the prize to the same and equal recommended retail value and/or specification.

ENTRIES AND PROMOTIONS
All entries become the property the Promoter. By entering this competition you give your consent (without further compensation or attribution) for us and others authorised by us to use, reproduce, modify, print, publish, distribute, sell, and display your entry for any purpose. If you are a winner, you agree to any reasonable requests we have relating to publicity. Such examples may include but not be limited to appearance on BoozeBud’s social media pages, communication emails, and your details listed as a competition on the BoozeBud website. The Promoter is not responsible for lost or late entries nor for electronic transmission errors resulting in omission, interruption, deletion, defect, delay in operations or transmission, theft or destruction or unauthorized access to or alterations of entry materials, or for technical, network, electronic, computer, hardware, or software malfunctions or limitations of any kind, or inaccurate transmissions of or failure to receive entry information by the Promoter on account of technical problems or traffic congestion on the Internet or at any website or any combination thereof. If for any reason the Contest is not capable of completion or running as planned, including infection by computer virus, bugs, tampering, unauthorized intervention, fraud, technical failures, or any other causes that corrupt or affect the administration, security, fairness, integrity, or proper conduct of the Contest, the Promoter reserves the right in its sole discretion to disqualify any individual who tampers with the entry process and/or to cancel, terminate, modify, or suspend the Contest subject to regulatory approval. The Promoter reserves the right to select the winner from eligible entries received as of the termination date. If there is a dispute as to the identity of the Entrant declared the winner, the prize will be awarded to the authorized account holder of the social media account used to enter the Promotion. The “authorized account holder” is defined as the natural person to whom the account is assigned. By entering and/or accepting the prize, Entrants and winner agree to hold the Promoter and its Promotional partners, directors, officers, and employees harmless for liability, damages, or claims for injury or loss to any person or property, relating to, in whole or in part, directly or indirectly, participation in this Contest, the acceptance and/or subsequent use or misuse of any of the prize, or claims based on publicity rights, defamation, or invasion of privacy. False or deceptive entries or acts will render the Entrant ineligible. The Promoter, in its sole discretion, reserves the immediate and unrestricted right to disqualify any Entrant or prize winner if either commits or has committed any act or has been involved or becomes involved in any situation or occurrence which the Promoter deems likely to subject the Promoter, Entrant, or winner to ridicule, scandal, or contempt or which reflects unfavourably upon the Promoter in any way. If such information is discovered by the Promoter after a winner has received notice of his/her prize and before the prize is awarded, the Promoter may rescind the prize in its entirety. Decisions of the Promoter are final and binding in all matters related to this paragraph, subject to regulatory approval. The Promoter collects personal information in order to conduct the promotion. If the information requested is not provided, the entrant may not participate in the promotion. The Promoter and may, for the purpose of conducting the Promotion, disclose such information to third parties, including but not limited to agents, contractors, service providers, prize suppliers and, as required, to Australian regulatory authorities. Entry is conditional on providing this information. The Promoter may, for an indefinite period, unless otherwise advised, use the information for promotional, marketing, publicity, research and profiling purposes, including sending electronic messages or telephoning the entrant. By entering this promotion, the entrant consents to receipt of any email regarding the Promotion, and other emails which inform the entrant of the Promoter's other publications, products, services and events and to promote third party goods and services it may be interested in. Entrants should direct any request to opt out, access, update or correct information to the Promoter. All entries become the property of the Promoter.

LIABILITY
To the maximum extent permitted by law, the Promoter is neither responsible nor liable for any late lost or misdirected communications (including but not limited to prizes). Nothing in these Terms and Conditions limits, excludes or modifies or purports to limit, exclude or modify the statutory consumer guarantees as provided under the Competition and Consumer Act, as well as any other implied warranties under any other applicable laws in the State and Territories of Australia. To the maximum extent permitted by law, the Promoter (including its respective officers, employees and agents) excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of the promotion. To the maximum extent permitted by law, the Promoter (including its respective officers, employees and agents) is not responsible for and excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of any entry made to the Promotion, the conduct of the Promotion and/or the prizes (and their use) the subject of the Promotion.


Refer a Friend

A Qualified Referral is defined as a purchase made at www.boozebud.com by a person who was not previously a customer of ours (a "Referred Customer") who arrives to our website by clicking your Refer-a-Friend program link. You are limited to one Qualified Referral for each Referred Customer; in other words, additional/repeat purchases made by a Referred Customer are not counted as additional Qualified Referrals. The Referred Customer and the Referrer cannot be the same person (for example, by using a different email address).

For you to earn referral rewards as a Referrer, the Referred Customer must place an order on site, which is not subsequently cancelled or refunded. You will earn $10 credit for each Qualified Referral which will be provided to you in the form of a promo code which may be redeemed on our site.

Eligibility is limited to individuals only and is subject to a fair-use policy in our sole discretion. Our Refer a Friend Program cannot be used for commercial purposes or by businesses for affiliate lead generation as determined in our sole discretion. We reserve the right to cancel and void any transaction that appears questionable or we deem to have contravened our fair-use policy.

Please don't spam people and it's your responsibility to comply with all up-to-date “SPAM” laws. For example, emails must be created and distributed in a personal manner and bulk email distribution is strongly discouraged. Any distribution of your referral link that could constitute unsolicited commercial email or "spam" under any applicable law or regulation is expressly prohibited.

We reserve the right to cancel the Refer a Friend Program or to change these Terms & Conditions at any time. Any unclaimed referral rewards will be forfeited at that time.


Offers & Promotions

DISCOUNT CODES

Account discount codes - Discount codes may from time to time be offered to account holders; such codes may only be applied to purchases made through the account in respect of which the discount code was offered and registered.

Promotional discount codes - We may from time to time offer promotional discount codes which may apply in respect of any, or certain specified, purchases made though this Website. Any further conditions of use relating to any discount code will be specified at the time of issue. These T&Cs relate to all promotions, competitions and discount codes (unless otherwise stated):

  • Only one promotion code can be used per order
  • Selected brand exclusions may apply
  • A promotion code can't be used after an order has been placed
  • Promotion codes are not redeemable on Club subscriptions or Advent Calendars

FREE HOPE ROCKS FESTIVAL TICKETS (EXPIRED)

We’re giving away 2 x free GA tickets to Hope Rocks: Hoodoo Gurus: You and I. To get yours, visit the Hope Brewhouse page, buy a case or pack of Hope Brewhouse' beers and add the 2 x Hope Rocks tickets to your cart.

This offer is limited to 2 tickets per person, and the first 50 orders qualify from midday on the 6th of April 2017. Tickets will be electronically sent to each qualified customer. Not available in conjunction with any other offer, purchases excluding Hope Brewhouse products or any club subscription order.

FREE 6 PACK OF MATSO'S MANGO BEER (EXPIRED)

We’re giving away free 6 packs of Matso's Mango Beer. To get yours, visit our promotions page, buy any other product/s with a value over $70, and enter the promo code 'MATSOS' on checkout.

Your order value must be over $70. This offer is limited to one per person, and the first 80 orders that qualify from midday on the 5th December 2016. Not available in conjunction with any other offer or any order made via your club subscription or for 2016 Advent Calendars.

FREE 4 PACK OF VALE GOLDEN (EXPIRED)

We’re giving away free 4 packs of Vale Golden. To get yours, visit our promotions page, buy any other product/s with a value over $70, and enter the promo code 'GOLDEN' on checkout.

Your order value must be over $70. This offer is limited to one per person, and the first 300 orders that qualify from midday on the 10th August 2016. Not available in conjunction with any other offer or any order made via your club subscription or for 2016 Advent Calendars.

FREE 4 PACK OF WICKED ELF PALE ALE (EXPIRED)

We’re giving away free 4 packs of Little Brewing Company's Wicked Elf Pale Ale. To get yours, visit our promotions page, buy any other product/s with a value over $100, and enter the promo code 'WICKED' on checkout.

Your order value must be over $100. This offer is limited to one per person, and the first 300 orders that qualify from midday on the 30th March 2016. Not available in conjunction with any other offer or any order made via your club subscription.

EXCLUSIVE AUSTRALIA DAY SPECIAL 2016 (EXPIRED)

Enjoy exclusive Australia Day Specials from our producers who are proudly Australian made and owned. To redeem a special offer, follow the instructions to redeem each offer and enter the relevant promo code for the offer on checkout. Our systems do not automatically check that you've met the offer conditions and we reserve the right to cancel or amend your order once it's been placed to ensure you've met the terms of each offer.

Only one promotion code can be used per order. In order to redeem multiple offers that require different promo codes, each offer must be redeemed in separate orders. Not available in conjunction with any other offer.

BESTBUD PROMOTION

We're giving everyone 15% off their 1st purchase on BoozeBud. To get yours, enter the promo code 'BESTBUD' on checkout. This is a single use code. Cannot be redeemed on any orders containing 2016 Advent Calendars.

FREE 6 PACK OF HOLGATE NORTON LAGER (EXPIRED)

To celebrate the launch of Holgate's latest release, the Norton Lager, we're giving away free 6 packs of the Norton with the first 20 purchases of Holgate's mixed case.

This offer is limited to one per person, and the first 20 orders that are correctly redeemed and qualify from 3:00pm on the 25th November 2015. Not available in conjunction with any other offer, including the use of any other promo code.

FREE FERAL BOAR PACK (EXPIRED)

We’re giving away free Feral Boar Packs. To get yours, add the Feral Boar Pack to your shopping cart, buy any other product/s with a value over $50, and enter the promo code 'FERAL' on checkout.

Your order value must be over $50. This offer is limited to one per person, and the first 100 orders that qualify from midday on the 9th June 2015. Not available in conjunction with any other offer or any order made via your club subscription.

FREE 6 PACK OF HOP NATION THE FIEND (EXPIRED)

To celebrate the upcoming launch of Hop Nation's 2nd release, we're giving away free 6 packs of The Fiend with any order over $70.

Your order value must be over $70. This offer is limited to one per person, and the first 160 orders that qualify from midday on the 22nd October 2015. Not available in conjunction with any other offer.