Terms of service
OVERVIEW
BoozeBud's ('we' 'us') website(s) (our 'Site' or 'Sites') and related services are made available to you in accordance with the following Terms of Use & Service and any other rules posted on our Sites (collectively, the 'TOS'). Please read the TOS carefully before placing any orders on www.boozebud.com.
BoozeBud is a trading name of Hairydog Group Pty Ltd, a company registered in Victoria, ABN 74 668 149 755. We're located in Melbourne, Victoria. If you have any comments about BoozeBud, you can email us at info@boozebud.com.
In particular, we wish to draw your attention to our policies relating to the terms of purchase within the TOS and our Privacy Policy. We may modify the TOS from time to time. If you do not agree to any change to the TOS then you must immediately stop using the Site. Any changes made after you have placed an order will not affect that order unless we are required to make the change by law.
REGISTRATION
To use some of the services or features made available to you on this Site you will need to register. When you register you are required to provide information about yourself that is true, accurate, current, and complete in all respects. Should any of your registration information change, you should immediately update your information by signing into your account and editing your personal information in My Account. We may also change registration requirements from time to time. The account password you provide should be unique and kept secure, and you must notify BoozeBud immediately of any breach of security or unauthorised use of your account. Please refer to our Privacy Policy for information about how we use your data.
ELIGIBILITY TO PURCHASE
In order to make purchases on the Site you will be required to provide your personal details. In particular, you must provide your real name, date of birth, phone number, e-mail address and other requested information as indicated. Furthermore, you will be required to provide payment details that you represent and warrant are both valid and correct and you confirm that you are the person referred to in the Billing information provided. It is a condition of purchase, and legal requirement, that you verify that you are 18 years of age or over. If you do not confirm that you are 18 years or over, your order will not be processed.
We reserve the right to restrict multiple quantities of an item being shipped to any one customer or postal address.
LEGAL NOTICE
BoozeBud supports the responsible service of alcohol. It is against the law to sell or supply alcohol to, or to obtain alcohol on behalf of, a person under the age of 18 years. All orders supplied under Liquor Licence LIQP770017717.
ORDERS
All orders are subject to acceptance and availability, and items in your shopping basket are not reserved and may be purchased by other customers. We seek to only offer products for sale that are in stock and available for dispatch within a reasonable period of time. Occasionally however, we may be waiting for additional stock from our suppliers. Should this occur, we shall seek to notify you of the expected delivery date and you will be given the opportunity to refund your purchase if so desired. BoozeBud will store a record of your transactions for a minimum of three years.
Mixed will usually contain the items as displayed on Site. However, we reserve the right to alter the contents of any mixed case.
ACCEPTANCE OF YOUR ORDER
Once you have made your choice and your order has been placed, you will receive an email acknowledging the details of your order. This email is NOT an acceptance of your order, just a confirmation that we have received it. Unless you cancel your order, acceptance of your order and completion of the contract between you and BoozeBud will be completed when the goods have been dispatched. The sale contract is therefore concluded in New South Wales, Australia.
We reserve the right not to accept your order in the event, for example, that we are unable to obtain authorisation for payment, that shipping restrictions apply to a particular item, that the item ordered is out of stock or does not satisfy our quality control standards and is withdrawn, or that you do not meet the eligibility criteria set out within the TOS.
All purchases are limited for personal use only and we reserve the right to cancel any orders deemed to be for the purposes of commercial resale.
Notwithstanding our efforts to maintain accurate and current pricing, discrepancies in pricing may occasionally arise. Should you place an order for an item with a pricing error, we reserve the right to void or cancel such order.
We may also refuse to process and therefore accept a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of our withdrawing any merchandise from the Site whether or not that merchandise has been sold, removing, screening or editing any materials or content on the Site, refusing to process a transaction or unwinding or suspending any transaction after processing has begun.
PAYMENT
Payment can be made by Visa, MasterCard and American Express cards and any other methods which may be clearly advertised on the Site from time to time. Payment will be debited and cleared from your account upon dispatch of your order by BoozeBud. You confirm that the credit/debit card that is being used is yours or that you have been specifically authorised by the owner of the credit/debit card to use it. All credit/debit card holders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment to BoozeBud, we will not be liable for any delay or non-delivery.
We take reasonable care to make our Site secure. All credit/debit card transactions on this site are processed using Braintree Payment Solution's secure online payment gateway that encrypts your card details in a secure host environment. With the combination of SSL encryption on our website and a secure browser at your end, we take all reasonable measures to ensure that your credit card and personal information are protected when you purchase online. We also recommend that you take appropriate security precautions when accessing the Internet via public Wi-Fi networks or shared computers.
DELIVERY
We utilise a network of courier companies that may change from time to time depending upon your location and the location of the supplier. In order to comply with liquor laws an adult over the age of 18 years must be present to accept the delivery and may be required to present appropriate identification. If you're not present at the time of delivery, the courier company may elect to leave the beers at your address or you may have to pick up from your local post office or alternative parcel pick-up point as notified by the courier company. You may provide specific delivery instructions, including authorisation for the beers to be left at your address, during the checkout process.
Your order may contain items from different suppliers and locations. If this is the case, your items will arrive separately and likely at different times.
RETURNS, EXCHANGES & REFUNDS
Please see our Refunds policy.
INTELLECTUAL PROPERTY RIGHTS
Your use of the Site and its contents grants no rights to you in relation to any copyright, designs, trademarks and all other intellectual property and material rights relating to the Content (as described in the Content section below), including our Software and all HTML and other code contained in this Site. All such Content including third party trademarks, designs, and related intellectual property rights mentioned or displayed on this Site are protected by national intellectual property and other laws and international treaty provisions. You are permitted to use the Content only as expressly authorised by BoozeBud. Any reproduction or redistribution of the Content is prohibited and may result in civil and criminal penalties.
CONTENT
In addition to the Intellectual property rights mentioned above, 'Content' is defined as any graphics, photographs, including all image rights, sounds, music, video, audio or text on this Site. BoozeBud tries to ensure that the information on this site is accurate and complete. BoozeBud does not promise that the Content is accurate or error-free. We may make changes to the Content, materials and services at this Site, or to the products and services described in them, at any time without notice. The Content and services at this Site may be out of date, and BoozeBud makes no commitment to update the materials and services at this Site. The Content, products and services of our site are provided 'as is' without warranties of any kind including warranties or merchantability, fitness for a particular purpose, or non-infringement of intellectual property. BoozeBud's obligations with respect to its products and services are governed solely by the agreements under which they are provided and nothing on this Site should be construed to alter such agreements.
The personal opinions of the suppliers whose products we sell, or any third parties with whom we are associated are their own and do not necessarily reflect the views of BoozeBud and we accept no responsibility for any such views expressed in any media.
NO COMMERCIAL USE
This Site is for your personal non-commercial use only. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, commercially exploit, create derivative works from, transfer, or sell any Content, software, products, or services contained within this Site. You may not use this Site, or any of its Content, to further any commercial purpose, including any advertising or advertising revenue generation activity on your own Site.
YOUR ACTIVITY
You agree that you will be personally responsible for your use of this Site and for all of your communication and activity on and pursuant to this Site. If we determine that you are or have been engaged in prohibited activities, were not respectful of other users, or otherwise violated the TOS, we may deny you access to this Site on a temporary or permanent basis.
THIRD PARTY
We may include hyperlinks on this Site to other websites or resources operated by parties other than BoozeBud, including advertisers. BoozeBud has not reviewed all of the sites linked to its Web Site and is not responsible for the content or accuracy of any off-site pages nor are we responsible for the availability of such external websites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external websites or resources.
SMS Service
By consenting to BoozeBud’s SMS marketing in the checkout when you initialise a purchase or subscribe via our subscription tools, you agree to receive recurring text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us, even if your mobile number is registered on any state or federal do-not-call list. Message frequency varies. Consent is not a condition of purchase.
If you wish to unsubscribe from receiving text marketing messages and notifications, reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you within any of our messages. You understand and agree that alternative methods of opting out, such as using alternative words or requests, will not be considered a reasonable means of opting out. We do not charge for the service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message and data rates may apply.
For any questions, please text HELP to the number you received the messages from. You can also contact us at info@boozebud.com for more information.
We have the right to modify any telephone number or short code we use to operate the service at any time. You will be notified on such occasions. You agree that any messages you send to a telephone number or short code we have changed, including any STOP or HELP requests, may not be received, and we will not be liable for honouring requests made in such messages.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.
Your right to privacy is important to us. You can see our Privacy Policy to determine how we collect and use your personal information.
LIABILITY DISCLAIMER
The Site is provided by BoozeBud in good faith but BoozeBud does not make any representations or warranties of any kind, express or implied, in relation to all or any part of the Site or the Content or any websites to which the Site is linked, and all warranties and representations are hereby excluded to the extent permitted by law. The contents of the Site do not constitute advice and should not be relied upon in making, or refraining from making, any decision. To the extent permitted by law, BoozeBud hereby disclaims all liability (howsoever arising) in connection with any loss and/or damage, arising out of or in connection with any use of, or inability to use, all or any part of the Content, the Site and/or any website to which the Site is linked, or any action taken (or refrained from being taken) as a result of using any of these.
REFER A FRIEND
When a person who was not previously a customer of BoozeBud enters your unique code during checkout for their first order, they become a "Referred Customer". Your mate will receive a discount and/or offer on their first order. Our Default Offer (as of 1st June 2022) is 15% Off + Free Shipping. Minimum order of $70, max savings of $50. Excludes classic beer. We reserve the right to improve the Default Offer during marketing campaigns and the terms of the campaign will be displayed on the referral landing page.
You, as the Referrer, will earn BoozeBud Credit for each Referred Customer, provided their first order is not subsequently cancelled or refunded. The default amount (as of 1st June 2022) is $10 BoozeBud Credit and is automatically credited to your account. We reserve the right to change the amount during marketing promotions.
Other Restrictions:
- The Referred Customer and the Referrer cannot be the same person (for example, using a different email address). Each Referred Customer can only count for a single Referred Customer. In other words, you do not receive any BoozeBud Credit for additional purchases made by your Referred Customer after their first order.
- Eligibility is limited to individuals only and is subject to a fair-use policy in our sole discretion.
- Our Refer a Friend Program cannot be used for commercial purposes or by businesses for affiliate lead generation as determined in our sole discretion. We reserve the right to cancel and void any transaction that appears questionable or we deem to have contravened our fair-use policy.
- Please don't spam people and it's your responsibility to comply with all up-to-date “SPAM” laws. Emails must be created and distributed in a personal manner and bulk email distribution is strongly discouraged. Any distribution of your referral link that could constitute unsolicited commercial email or 'spam' under any applicable law or regulation is expressly prohibited.
- Referral codes are intended for getting your awesome friends to enjoy awesome drinks from BoozeBud. We reserve the right to cancel anyone’s referral code who is abusing this programme, by posting their unique code to coupon websites and other platforms.
- We reserve the right to cancel the Refer a Friend Program or to change these Terms & Conditions at any time. Any unclaimed referral rewards will be forfeited at that time.
OFFERS & PROMOTIONS
From time to time we may offer promotional discount campaigns which may apply in respect of any, or certain specified, purchases made through this Website. The promotional conditions of use and redemption requirements will be specified on our website. Promotions may be automatically applied to your cart, whilst others require a promotion code to be applied during checkout.
The following terms and conditions relate to all promotions, competitions and promotion codes unless otherwise stated:
- Only one promotion code can be used per order.
- Selected brand and product exclusions may apply.
- A promotion code can't be used after an order has been placed.
- Variable % promotion codes are limited to a maximum discount of $30 unless otherwise stated.
- References to a maximum discount or saving include the savings you receive from free shipping campaigns, being the shipping fee you would otherwise have been charged on your order.
- Personal promo codes can only be redeemed through the user account in which the promotion code was offered and registered.
- Free shipping is not available on deliveries to Country areas. View our Delivery Information page for regions marked as Country.
- Products included in promotions are subject to change.
FIREBALL SHOP TO WIN TERMS & CONDITIONS
Click here for the full Terms & Conditions.
BOXING DAY SALE 2023
Up to 20% off select items. Offer valid from 12pm AEST, Wednesday 22 December 2023 until 11.59pm AEST, Sunday, 31 December 2023. May not be used in conjunction with any other offers or discount codes. Discount not applicable on Gift Cards.
BudClub Loyalty Rewards members earn 2 points per dollar when they purchase an item from the Boxing Day Collection. Offer is valid from 12pm AEST, Wednesday 22 December 2023 until 11.59pm AEST, Sunday, 31 December 2023. Click here for more information on BudClub Loyalty Rewards.
LUNAR NEW YEAR BUDCLUB BONUS POINTS
Earn 888 BudClub bonus points when you spend $200 or more from the Lunar New Year Collection.
Eligibility requirements:
- You must be a BudClub Rewards member and logged-in to your BoozeBud account at the time of purchase
- Products purchased must be from the Lunar New Year Collection
- Valid for cart value of $200 or more
- Purchase must be made during the promotion period: Starts 12pm AEDT, Tuesday, 23 January 2024 and ends 11.59pm AEDT, Thursday, 8 February 2024.
Eligible customers will be awarded 888 bonus points per eligible transaction within 3 business days at the end of the promotional period. The bonus points are in addition to the points customers would normally earn as a BudClub member.